9 May 2008

Help my computer is running slow!

Your computer may have been surreptitiously infected with and compromised by
malicious software ('malware').


I. Common Symptoms of Malware

- unwanted redirects
- pop-up advertisements
- altered Google search results
- the addition of unwanted browser toolbars or side-search bars
- slow speeds

II. Programmes for Detecting Malware

We suggest some well-known programmes below that can detect and remove
such malware. M&M Maintenance has no connection with these companies and can't
comment on their effectiveness. We can tell you, though, that trying all
these programmes often makes a difference, as does having the latest
versions.

Spyware Doctor:
http:// /spyware-doctor/?ref=mag

Sunbelt Software CounterSpy:
http://www.sunbelt-software.com/Home-Home-Office/CounterSpy/Download/

Kaspersky Lab Internet Security
http://www.kaspersky.com/

Norton Internet Security:
http://www.symantec.com/home_homeoffice/products/overview.jsp?pcid=is&pvid=nis2007

Lavasoft Ad-Aware:
http://www.lavasoft.com/products/ad-aware_se_personal.php

MacScan (for Mac users)
http://macscan.securemac.com/download.html

If these programmes don't resolve the problem, we suspect that running a
programme called Hijack will help you identify the source of the problem.
Learn more at
https://www.google.com/support/bin/answer.py?answer=10366&hl=en_GB

We're committed to taking steps to address attacks on your ability to
control your own computer. To learn more about us,
click
http://www.mandmmaintenance.co.uk/scripts/who.asp

III. Filing a Complaint About Malware or Deceptive Business Practices

If your computer has been compromised, you may want to file a complaint at
http://stopbadware.org/home/get_involved.

Source: Special thanks to the Google Adwords team

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